Deciding how to best take care of loved ones who are ill or elderly can cause a lot of stress. One solution that is optimal for many families is in-home health care. This option allows one to comfortably stay in their own home while also receiving support and assistance from a part-time or full-time caregiver. Before making final decisions on in-home care services, be sure to ask your potential provider these questions.
Can a replacement be requested if the caregiver is not the right fit for some reason?
Be sure that you are able to request a replacement in case a problem ever arises with the caregiver. You may also want to probe further to see if there are any limitations on the reasons you're allowed to request a new caregiver. It may be best to give an under-performing caregiver a second chance and talk to the person before requesting a replacement, but having the option will help give you peace of mind about any situations that may come up with the caregiver.
How often is the work of caregivers evaluated by a Registered Nurse or other health care professional?
The work of caregivers should be supervised and evaluated on a regular basis. This is important to ensure that the caregiver is following the plan of care correctly and doing great work. You may request exact details, and the company should be forthcoming when providing you with answers about how their workers are evaluated.
Does the in-home care provider do background screenings on all the caregivers?
It's important to ascertain information about how the company screens caregivers. After all, they will be the ones who are being entrusted with the well-being of your loved one. Background screenings can help ensure that they will be in the best of care.
Will the caregivers carry photo identification?
Safety precautions are important. You may meet the caregiver prior to the first time they stay with your loved one for the day, but if a substitution caregiver is provided, you may want the peace of mind of knowing the person will be carrying photo identification.
Finally, trust your instincts. You will probably have a grasp on whether you want to go with the in-home care company you're considering after the first few conversations. By asking these questions, you can open a dialogue that can help you make the decision about whether in-home care is the right choice for your loved one.